I tapped the stand but no receipt appeared — what now?

Don't worry — this is almost always a timing thing, and it's easy to fix while you're still at the counter.

1. Make sure your phone is unlocked, then tap again — hold it flat against the centre of the stand for a second.
2. Still nothing? Ask the staff to resend the receipt. It takes them one tap in their ReceiptWave app, and then you tap the stand again.
3. If you see the business card page instead of a receipt, the receipt window has passed — staff can resend it in seconds.