Contact ReceiptWave

Privacy, access, correction and complaints

For questions about how ReceiptWave handles personal information, or to request access to or correction of personal information, request deletion where available, or make a privacy complaint:

privacy@receiptwave.com

Please provide enough information for us to understand your request and identify the relevant account, receipt, Merchant or interaction. Please do not send passwords, API keys, full payment-card details or unnecessary sensitive information by email.

We may need to verify your identity or authority before giving access to personal information or making certain changes.

We aim to respond to privacy access, correction and complaint requests within 30 days. If we need additional time, we will explain why and provide an updated timeframe.

If you are not satisfied with our response to a privacy complaint, you may make a complaint to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Security reports

To report a suspected security vulnerability or security incident involving ReceiptWave:

security@receiptwave.com

Please do not include passwords, private keys or unnecessary personal information in your initial report.

General enquiries

For general ReceiptWave enquiries:

hello@receiptwave.com