How do I remove a staff member from my business?

As the account owner, you can remove a staff member in the portal under Staff. Their access ends straight away: they are signed out of the ReceiptWave website and app, usually within a minute, and their email and password no longer sign them in to your business.

1. Sign in to the portal as the account owner.
2. Open Staff.
3. Find the person under Team members and choose Remove, then confirm with Remove.

What happens

• The staff member is signed out of the website and the app, usually within a minute.
• They can't sign back in to your business — not with their password, or an emailed sign-in link or code. If they try on the website, they see "We can't sign you in to this account." (if they try their password in the app, it just says "Couldn't sign you in").
• If they also work for another business on ReceiptWave, they can still sign in to that one. Only their access to yours ends.
• Nothing else changes: your receipts, settings, API keys and other staff are untouched.