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How do I find and resend a receipt?

Updated 27 September 2026

Customer missed their tap window? Resending re-opens it in one tap — they just tap the stand again.

  1. Go to the Receipts tab and find the sale — search by amount or payment method, or filter by status: All, Ready, Tapped, Expired.
  2. An expired receipt shows an amber Resend button right in the list — tap it. (You can also open the receipt and tap Resend receipt.)
  3. Tell the customer to tap the stand again — the receipt is waiting for them.
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