How do I find and resend a receipt?
Updated 27 September 2026
Customer missed their tap window? Resending re-opens it in one tap — they just tap the stand again.
- Go to the Receipts tab and find the sale — search by amount or payment method, or filter by status: All, Ready, Tapped, Expired.
- An expired receipt shows an amber Resend button right in the list — tap it. (You can also open the receipt and tap Resend receipt.)
- Tell the customer to tap the stand again — the receipt is waiting for them.
Did this answer your question?
Still stuck? Contact us