A customer requested a tax invoice — what do I do?
Updated 11 August 2026
When a customer asks for a tax invoice on a $1,000+ sale, a banner appears on your dashboard. Issuing it takes two taps — and the law gives you 28 days, so there's no panic.
- Tap the dashboard banner ("tax invoice request to action"), or go to the request list.
- Open the request — you'll see the sale details and the buyer's name and ABN.
- Tap Issue tax invoice, then confirm. ReceiptWave generates the compliant document and delivers it — the customer sees it in their app.
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