Industry Playbook
Keep the relationship after the detail
Give customers a digital receipt they can keep and an easy way to follow your detailing business. Share a relevant maintenance service or availability update with a clear route to book, and set any upgrade offer around the vehicle’s needs and the extra time and materials involved.
- 90-day free trial for founding merchants
- No credit card required
- No lock-in contract
1 · What changes at the job
Take payment through Square as you do now. The customer taps the portable ReceiptWave stand to collect a receipt carrying your business details, the service performed, GST and your ABN. A reward stamp is applied to eligible services from the connected sale, and you can add a coupon that is redeemed with a scan. Customers who choose to follow you can be sent availability manually.
Connect ReceiptWave to Square to add tap-to-collect receipts and customer follow-up.
Setup takes under five minutes: connect your Square account, and connected sales flow through to ReceiptWave. Nothing changes at the till — staff take payment exactly as they do now.
2 · What to switch on, in this order
| Feature | Why it matters here | Do this |
|---|---|---|
| Digital receipt | One tap after payment on a portable stand. No printer in the van, no paper in the wet. | Keep the stand with your terminal. |
| Upgrade coupon | A defined offer on the next service tier, redeemed with a scan. | Price it against labour time. |
| Reward and following | Stamps on eligible services, and availability sent to customers who choose to follow you. | Keep the reward consistent. |
3 · First action, and how to measure it
- Test one maintenance invitation with recent customers who opted in. Measure bookings and incremental contribution, not average ticket alone.
- Make the reward wording consistent. Decide whether the reward is a wash or a detail, and say so everywhere.
What the subscription needs to earn
Illustration: if a job contributes $126 after costs, one additional job a month would cover $15 — about 12% of a job, not a tenth.
Assumption: $180 average job at 70% contribution, before the cost of any upgrade offer.
$15 / month + GST after the 90-day free trial. No lock-in contract.
Illustrations use stated assumptions and are not a forecast; actual results depend on your business. Industry figures as cited. Pricing $15/month + GST at publication.