Industry Playbook
Make your wash reward easy to keep
Give customers a digital receipt and a clear reward on qualifying paid washes. Regulars keep track without a paper card, and customers who choose to follow you can be sent a relevant quieter-day offer. Set the reward to suit your wash packages and make the next visit easy to understand.
- 90-day free trial for founding merchants
- No credit card required
- No lock-in contract
1 · What changes at the pay window
Take payment through Square as you do now. The customer taps the ReceiptWave stand to collect a receipt carrying your logo, the package purchased, GST and your ABN. A reward stamp is applied to qualifying paid washes from the connected sale, so there is no card in the glovebox. This suits a staffed payment point; unattended bays and subscription washes may not have the same interaction.
Connect ReceiptWave to Square to add tap-to-collect receipts and customer follow-up.
Setup takes under five minutes: connect your Square account, and connected sales flow through to ReceiptWave. Nothing changes at the till — staff take payment exactly as they do now.
2 · What to switch on, in this order
| Feature | Why it matters here | Do this |
|---|---|---|
| Digital receipt | One tap after payment. No paper to get wet, nothing to type with cars queued. | Put the stand at the pay window. |
| Reward on qualifying washes | Nine qualifying paid washes then a free tenth — applied from the connected sale, on the packages you choose. | State the eligible package. |
| Following and offers | Customers who choose to follow you can be sent a quieter-day offer, sent manually. | Send after a wet stretch. |
3 · First action, and how to measure it
- Test one clearly defined reward at a staffed payment point. State the eligible package and cap the reward value.
- Count vehicles, customers and transactions separately. They are not interchangeable.
What the subscription needs to earn
Illustration: if a wash contributes $21 after costs, one additional wash a month would cover $15.
Assumption: $35 average wash at 60% contribution, before the cost of the loyalty reward.
$15 / month + GST after the 90-day free trial. No lock-in contract.
Illustrations use stated assumptions and are not a forecast; actual results depend on your business. Industry figures as cited. Pricing $15/month + GST at publication.