Industry Playbook
Keep regulars and orders clear
Give customers an itemised digital receipt and a way to follow your shop. Share weekend specials, product news or a Christmas ordering deadline with regulars who want updates, and keep the collection reference on the receipt so customers can find it when they return.
- 90-day free trial for founding merchants
- No credit card required
- No lock-in contract
1 · What changes at your counter
Take payment through Square as you do now. The customer taps the ReceiptWave stand to collect an itemised receipt carrying your logo, the correct tax treatment for mixed food items, and your ABN. Where an order reference comes through with the sale it stays on the receipt for collection. A reward stamp is applied to eligible purchases, and followers can be sent a special manually.
Connect ReceiptWave to Square to add tap-to-collect receipts and customer follow-up.
Setup takes under five minutes: connect your Square account, and connected sales flow through to ReceiptWave. Nothing changes at the till — staff take payment exactly as they do now.
2 · What to switch on, in this order
| Feature | Why it matters here | Do this |
|---|---|---|
| Digital receipt | One tap after payment. An itemised record with the right tax treatment for mixed items. | Put the stand on the display counter. |
| Order reference on the receipt | Christmas hams and weekend orders keep their reference where the customer can find it. | Use it for all pre-orders. |
| Reward and updates | Stamps on eligible purchases, and specials sent to customers who choose to follow you. | Bound the offer by stock. |
3 · First action, and how to measure it
- Test one pre-order reminder or a limited special. Measure attributable orders and net margin, not assumed sell-through.
- Keep the offer within handling limits. Do not push food beyond appropriate sale conditions.
What the subscription needs to earn
Illustration: if a sale contributes $11.20 after costs, two additional sales a month would cover $15.
Assumption: $32 average sale at 35% contribution. Substitute your own figures.
$15 / month + GST after the 90-day free trial. No lock-in contract.
Illustrations use stated assumptions and are not a forecast; actual results depend on your business. Industry figures as cited. Pricing $15/month + GST at publication.